Refund/Cancellation/Postponement Policy::::: EFFECTIVELY IMMEDIATELY: Preparation of your order begins within 24 hours after your order has been confirmed. We cannot accept cancellations/ postponements once your order has been confirmed. If you request to postpone a delivery funds will be lost and can not be applied to future orders. If you are not satisfied with a meals for any reason, please contact our team at Spicygirlmealprep@gmail.com. We are not responsible for spoilage, as we prepare all dishes fresh every morning and follow all food safe handling criteria right to your door. We recommend keeping meals no more than 5 days without freezing. You must report your issues within 2 days of the meals being delivered. ALL SALES ARE FINAL. We ask that you please understand we are trying to run this business as smoothly as possible to keep our food fresh, keep cost as low as possible, and maintain great standards for our clients.